Our Culture

Support You Can Count On
Loyalty runs deep. Our managers don’t just sit behind desks – many started as technicians, and they understand our customers’ needs and what it takes to satisfy them. Employees at Force TK are part of something bigger – a team committed to the success of everyone.

One Force, One Goal
We operate as one cohesive unit, driven by a shared mission to take care of each other and our customers. Every member of our team, from technicians to leaders, works in sync to deliver consistent, top-quality service. No matter the challenge, we’re all pulling in the same direction.

Pride in Our Craft
We’ve honed our skills through experience, determination and a commitment to quality. The Force TK team doesn’t settle or accept shortcuts – we strive to execute every task with craftsmanship and our customers’ goals at the forefront.
Our Mission
Take care of our customers. Take care of each other.
Great Benefits
Transparency in Coverage
Click here to view our Benefit Plan Transparency in Coverage information.
UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of Thermo King West Inc. To link the Machine-Readable Files, please click on the URL provided: Transparency in Coverage (uhc.com)
Training Opportunities

Apprenticeship Program
Complete 300+ hours of hands-on training with seasoned pros to sharpen your skills in diagnostics, electrical repairs and more. Plus, performance-based raises tied to quarterly milestones mean you’ll see the results in your paycheck as you level up.

TK University
TKU gives you 24/7 access to Thermo King’s best training resources. Whether you’re sharpening existing skills or learning new systems, TKU’s structured courses and certifications cover everything from product-specific training to advanced troubleshooting.

Tech Knowledge Base
Our Tech Knowledge Base is a growing library of real-world solutions. When you hit a snag, you can search by issue, model or part to find immediate answers from experienced technicians. It’s constantly updated with new challenges and fixes, so you’re never stuck figuring it out alone.

Corporate Trainer Support
Our corporate trainer is your direct line to expert-level knowledge. When you’re working with a new system or troubleshooting a complex issue, you’ll have access to personalized guidance and step-by-step instruction for both new equipment training and advanced diagnostics.
Training Opportunities

Apprenticeship Program
Complete 300+ hours of hands-on training with seasoned pros to sharpen your skills in diagnostics, electrical repairs and more. Plus, performance-based raises tied to quarterly milestones mean you’ll see the results in your paycheck as you level up.

TK University
TKU gives you 24/7 access to Thermo King’s best training resources. Whether you’re sharpening existing skills or learning new systems, TKU’s structured courses and certifications cover everything from product-specific training to advanced troubleshooting.

Tech Knowledge Base
Our Tech Knowledge Base is a growing library of real-world solutions. When you hit a snag, you can search by issue, model or part to find immediate answers from experienced technicians. It’s constantly updated with new challenges and fixes, so you’re never stuck figuring it out alone.

Corporate Trainer Support
Our corporate trainer is your direct line to expert-level knowledge. When you’re working with a new system or troubleshooting a complex issue, you’ll have access to personalized guidance and step-by-step instruction for both new equipment training and advanced diagnostics.